Office Communications Associate

As the Office Communications Associate in the Communication Center, you will act as a resource, providing customer service support regarding IT programs, telephone, TMA, Indeavor/Scheduling inquires, etc. In addition, this position completes program-related tasks for SWC related to fleet vehicles, driver eligibility procedures, emergency operations, etc. This position requires extensive personal contact and building solid working relationships with residents, employees, supervisors, administration, other campus personnel and the general public, both on the telephone and at the reception window. Minimally qualified applicants will have both of the following:Experience communicating with internal and external customers (e.g., responding to inquiries, explaining policies or procedures, resolving issues, collecting information etc.) by phone, email, or in person.Experience using Microsoft Of