Clerical Assistant 2 - Westmoreland County Assistance Office (Multiple Vacancies)

This Clerical Assistant 2 position with the Department of Human Services' Westmoreland County Assistance Office offers a chance to support an office that helps people access important programs. This role lets you assist staff by keeping information organized and moving efficiently. You will help customers by providing clear communication and dependable support. The agency values individuals who enjoy structured tasks and reliable daily routines. This role focuses on processing applications, organizing case materials, and supporting customers and staff throughout daily office activities. You will help maintain accurate records, manage messages, and support important tasks that keep operations running smoothly. As a Clerical Assistant 2, you will perform the following duties: Application Processing: Enter client information, clear files, and forward applications for intake Case Maintenance: Prepare narratives, update case records, and issue ACCESS cards Message Handling: Process cluster messages and direct calls to staff as needed Mail and Fax Duties: Sort, date stamp, distribute, and send mail and faxes each day Scanning Tasks: Scan and index renewals, SARs, and other assigned case