Clerical Assistant 2 - Butler County Assistance Office

This Clerical Assistant 2 position with the Department of Human Services' Butler County Assistance Office offers a chance to support a busy office that serves individuals and families across the community. This role lets you help keep important information organized and moving smoothly between staff and clients. You will support daily operations through clear communication and dependable clerical work. The agency values individuals who enjoy structured tasks and making a positive impact. This role focuses on processing applications, organizing case materials, and assisting clients and staff through daily clerical tasks. You will help maintain accurate records, manage front desk activities, and support the flow of information across the office. As a Clerical Assistant 2, you will perform the following duties: Application Processing: Enter client information, clear files, and forward applications for intake Case Maintenance: Prepare narratives, maintain records, and issue ACCESS cards Front Desk Support: Greet walk-in customers and assist with reception duties Message Handling: Process cluster messages and direct telephone inquiries to staff Mail and Fax Duties: Manage incoming and o