Business Process Analyst

عن الوظيفة

Business Process Analyst Position Overview The Department of Public Works is seeking a Business Process Analyst to support technology and operational improvement initiatives across the department. This position reports to the Public Works Technology & Operations Manager and works collaboratively with Public Works divisions, GIS and data staff, City IT, vendors, and other internal and external stakeholders. The successful candidate will work at the intersection of business operations, technology, data analytics, process improvement, and project implementation. The position will engage divisional leadership, supervisors, office staff, and field personnel to understand how work is performed, identify operational needs and gaps, translate those needs into business and functional requirements, analyze data, recommend solutions, and support technology implementations. This role is intended for an analytical, solutions-oriented professional who can take initiative, work independently, and exercise sound judgment while remaining aligned with established departmental priorities, governance, and direction. The successful candidate should be able to move beyond routine reporting or task compl