911 Telecommunicator

The current vacancy is in the Emergency Communications Department. The eligibility list created by this vacancymay be used to hire other vacancies in the department. Answer 9-1-1 emergency and non-emergency calls from the public, the interdepartmental calls from police, fire andambulance services, and calls from other public safety agencies. Monitor four to six computer screens, while efficientlygathering, prioritizing, and documenting caller information. Provide callers with the appropriate advice or referral, orinitiate police, fire, and/or emergency medical (EMS) services to the caller. Perform data channel duties when scheduled. Operate Computer Aided Dispatch (CAD), 800 MHz radio, multiple sophisticated communications equipment systems,and perform related duties as assigned. To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once on this page, you can browse the alphabetical list or search for a job description. Operate multi-line 9-1-1 emergency phone system; respond to emergency and non-emergency calls by either handling directly or transferring to appropriate agencies. Operate TDD/TTY. Condense large amo