First Impressions Ambassador

عن الوظيفة

Job Description The First Impressions Ambassador is responsible for providing professional and courteous customer service to visitors, which includes responding to inquiries, providing directions, handling incoming and outgoing communications, notary public services, and administrative/clerical support. Essential Duties Providing customer service and handling requests to the residents, visitors, elected and appointed officials, department directors, and colleagues, as well as participating in regular division meetings and monthly staff meetings Operating communication systems, such as telephone, cloud-based switchboard systems, intercom, two-way radio, or public address system Using paging/interoffice communication equipment to relay messages for individuals to report to courtrooms or other locations within the building Answering and directing telephone calls, providing information, and taking messages Retrieving and responding to general email inquiries for information from residents and business owners Ensuring information and promotional materials displayed in lobby are stocked, current, and branded, including directional maps Providing notary services and maintaining notary ser