Payroll and Customer Service Specialist

Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027 . Salaries do not reflect the recent changes. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Under the general supervision of a Personnel Supervisor II or Supervisor I in the General Transactions Section within Payroll and Benefit Operations (PBO), the incumbent is responsible for the personnel transactions of an assigned roster of approximately 180+ employees. Incumbent is expected to become increasingly independent consistent with training received and on the job experience gained. PBO staff are expected to utilize BIS on an on-going