Utilities Control Center Operator I

First review of applications will be on Monday, August 31, 2026, then weekly thereafter until filled. A Utilities Control Center Operator I, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and regulating of water distribution and the monitoring and recording of natural gas usage and wastewater flow. Additionally, incumbents will be responsible for receiving after-hours calls from City of Mesa customers, responding to their inquiries, and dispatching appropriate personnel as required. When handling calls, an employee must make determinations and decisions regarding the urgency of the problem, the appropriate City department to handle the problem, and stand-by-duty personnel to be contacted. This class performs related duties as required. Employees in this class may be required to work varying shifts, weekends, and holidays. This class is distinguished from the Utilities Control Center Operator II class by its status as a trainee class in which incumbents learn the duties of a Utilities Control Center Operator II. The Utilities Control Center Operator I receives close-to-gene