Human Services Program Representative 1

Do you want to make a meaningful impact by supporting programs as a Human Services Program Representative 1 with the Department of Human Services? This position offers the chance to evaluate agency performance, review child safety concerns, and guide improvements in service delivery. You will work with leaders and staff across many organizations to strengthen outcomes for children and families. Your efforts will help ensure that programs remain reliable, effective, and aligned with Commonwealth standards. Watch this video to see how you can make a difference working for the Office of Children, Youth and Families! This role focuses on reviewing agency operations, evaluating program results, and supporting efforts that improve services for children, youth, and families. You will analyze data, review safety concerns, and work with agencies to strengthen compliance with state and federal requirements. As a Human Services Program Representative 1, you will perform the following duties: Agency Evaluation: Conduct surveys and reviews of public and private agencies to assess service quality and program achievement Safety Review: Analyze allegations of child abuse, review fatality cases, an