Income Maintenance Caseworker - Luzerne County Assistance Office - Hazleton

As an Income Maintenance Caseworker with the Department of Human Services (DHS), you will make a direct impact on community members seeking essential assistance. This position allows you to build confidence and trust with clients by guiding them through important programs. You will gain valuable experience while supporting the daily operations of the Luzerne County Assistance Office. Step into a role where your commitment to accuracy and respect helps improve lives every day. Watch this video to see how you can make a difference! This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance Caseworker, you will perform the following duties: Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumsta