Clerk II

The Clerk II is a valuable member of our Clinical Operations team who under direct supervision performs work of moderate difficultly in a variety of duties relating to patient representation. Work may involve direct patient contact and is performed in accordance with prescribed methods, techniques and procedures. Performs associated clerical support to include telephone contact, inventory control and record keeping. Scheduled Hours: 37.5 hours per week Monday to Friday Evenings and Saturdays may be required to cover shifts. Greets clients both upon entrance and departure from clinic. Directs clients with appointments to the correct clinical intake area. Provides new clients without appointments with an explanation of the general intake process. Able to explain income verification process to new clients Assists clients with making appointments and enters data into computer system. Directs clients in process for making payments. Handles client inquiries, and assists in making appropriate referrals or appointments to specific Lake County Health Department and Community Health Center (LCHD/CHC) programs or other agencies. Assists with the filing and pulling of patient records for clini