Executive & Social Media Escalations Expert

Hi, we're Oscar. We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Executive & Social Media Escalation Expert, Member and Provider Services, solves complex member and provider issues by using the technical tools across the production operation. You will use important skills objectively to review complex cases escalated by members and providers through executive level complaints and social media platforms. You will report into the Associate Director, Member & Provider Escalations. Work Location: This is a remote position, open to candidates who reside in: Ari